cd22 Terms and Conditions

cd22 is a mobile-first online entertainment platform offering casino games, slots, live games, and sports betting services for users in Bangladesh. In addition to these Terms, our Privacy Policy and Responsible Gaming Guidelines also apply. Both documents are incorporated as part of these Terms.

1.1 Scope of Services

The cd22 platform includes slots, table games, live casino, cricket betting, and other entertainment services. The content of these services may be changed, added to, or removed at any time. cd22 reserves the right to remove any game or service without prior notice.

1.2 Language & Translation

The original language of these Terms is Bengali. In the event of any conflict in a translation, the Bengali version shall prevail.

To create an account and use the services on cd22, you must meet the following eligibility criteria:

• Age Requirement: You must be at least 21 years old. This platform is operated solely for those aged 21 and above.
• One Account: Each person may create only one account. Creating multiple accounts is strictly prohibited.
• Accurate Information: All information provided at registration must be truthful, accurate, and up to date. Providing false information may result in account cancellation.
• Personal Use: The account is for personal use only. It may not be used to place bets on behalf of third parties or for any commercial purpose.
• Identity Verification: cd22 may request identity verification documents at any time. Failure to provide documents within the specified time after a request may result in account suspension.

2.1 Account Registration Process

You must provide your correct name, mobile number, and any other required information in the registration form. By creating an account, you confirm that you have read and agreed to all provisions of these Terms.

It is your responsibility to ensure the security of your cd22 account. Always keep your password and login details confidential.

• Do not share your password with anyone.
• You are responsible for all activity carried out from your account.
• If you suspect any unauthorized access to your account, notify the cd22 support team immediately.
• cd22 staff will never ask for your password.
• Use a strong password and change it regularly.

cd22 will not be held responsible for unauthorized access to your account resulting from your own negligence. However, if any issue arises due to a technical fault on our end, cd22 will take appropriate action.

4.1 Deposit Rules

• Minimum Deposit Amount: The minimum deposit across all payment methods is ৳200.
• Accepted Payment Methods: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch Bangla Bank, BRAC Bank, Islami Bank).
• It may take some time for deposited funds to appear in your account; contact the support team if you experience any issues.
• Withdrawals are generally processed through the same method used for the deposit.

4.2 Withdrawal Rules

• Minimum Withdrawal Amount: ৳800.
• Standard Withdrawal Processing Time: Within 1 hour.
• Account verification must be completed before submitting a withdrawal request.
• cd22 reserves the right to carry out additional verification for large withdrawal amounts.
• If any bonus wagering requirements have not been met, they must be fulfilled before the relevant amount can be withdrawn.
• Withdrawals may be suspended or cancelled if fraudulent activity is suspected.

5.1 Welcome Bonus

cd22 offers new members a 200% first-deposit bonus up to ৳10,000. For example: if you deposit ৳1,000, you will receive a ৳2,000 bonus and your total balance will be ৳3,000. Or if you deposit ৳12,000, the maximum ৳10,000 bonus applies, giving a total of ৳22,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times the bonus amount (on the bonus amount only, not on deposit + bonus). Example: for a ৳2,000 bonus, you must place ৳2,000 × 20 = ৳40,000 in bets before withdrawing any bonus winnings.

5.3 General Bonus Terms

• Each bonus offer has its own validity period and conditions; see the specific promotion page for details.
• Wagering requirements must be met within the specified time limit to qualify for a bonus.
• cd22 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse or fraudulent use is detected, the bonus and any associated winnings may be forfeited.
• The welcome bonus may be claimed only once per person, household, or IP address.

6.1 Game Results

The Random Number Generator (RNG) technology used in all games on the cd22 platform ensures fair play. Game results are entirely random and are not dependent on any previous outcome.

6.2 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed within the game. cd22 reserves the right to change these limits.

6.3 Technical Issues

• If a connection is lost, game results are saved and can be viewed after reconnecting.
• If a game is interrupted due to a technical fault on cd22's side, the bet will be refunded.
• cd22 is not responsible for issues caused by the user's own device or internet connection.

The following activities are strictly prohibited on the cd22 platform. Involvement in any of them may result in permanent account closure and forfeiture of balance:

• Abusing the bonus system or seeking loopholes within it.
• Creating multiple accounts or using another person's account.
• Money laundering or transacting with illegally obtained funds.
• Using automated software (bots), scripts, or any other technical advantage to play games.
• Colluding with other users during gameplay.
• Hacking or launching cyberattacks against cd22's systems.
• Using the cd22 platform for commercial purposes (e.g., running a professional betting service).
• Account verification using a false identity or fake documents.

cd22 is always committed to operating a safe and reliable platform. However, cd22 does not accept liability in the following circumstances:

• Loss caused by the user's own negligence or mistake.
• Issues with the user's internet connection or device.
• Force majeure events such as natural disasters, war, or government restrictions.
• Failure by third-party service providers (game developers, payment gateways).
• Financial loss to the user that is directly outside cd22's control.

In all circumstances, cd22's maximum liability will be limited to the amount involved in that specific transaction.

Protecting your personal information is of the utmost importance to cd22. All data is kept secure through SSL encryption. Our Privacy Policy describes in detail how we collect, use, and store your information.

• cd22 never sells your personal information to third parties.
• Your information may be used for identity verification and fraud prevention.
• Information may be shared with authorities where there is a legal obligation to do so.
• You may request corrections to your personal information.

10.1 Changes to Terms

cd22 may update these Terms at any time. A notice will be posted on the platform for significant changes. Continued use of the service after changes means you have accepted the new terms.

10.2 Account Closure

• You may request to close your account at any time through the support team.
• cd22 may suspend or cancel an account without prior notice in the event of a breach of these Terms.
• Before an account is closed, you will be given the opportunity to withdraw any valid balance; however, bonus balance may be cancelled.

cd22 is deeply committed to promoting responsible gambling habits. This platform is operated solely for those aged 21 and above and for entertainment purposes only.

• Only bet money that you can afford to lose without it affecting your daily life.
• Never gamble with borrowed money or funds set aside for emergencies.
• Use our self-exclusion or deposit limit tools whenever needed.
• If you notice any signs of gambling addiction, contact the cd22 support team.

For more information and self-exclusion guidance, visit our Responsible Gaming page.

If you have any questions or complaints about these Terms, please contact the cd22 support team. Our support service is available seven days a week, 24 hours a day, in both Bengali and English.